Complaint Filing System
Welcome to the online Complaint Filing System.
Check to see how many complaints have been filed against a business as well as the nature and closing status of the complaints. The database contains consumer complaints received since January 1, 2014 and is for information purposes only.
Users should judge a business's complaint history primarily on the disposition of the complaints and not on the number of complaints or on the fact that a complaint was filed. Several factors, including a company’s size and volume of transactions, may affect the likelihood of a consumer complaint being filed. The number of complaints about a business may not be a reliable measure as to whether it is appropriately conducting business.
Have a consumer complaint? File it with the Department of Consumer Affairs. The Department takes consumer complaints against businesses regulated by the DCA, refers complaints that fall within another agency’s jurisdiction, and handles those complaints against businesses that are unregulated. Consumers can use this link to file a complaint, check the status of a complaint and communicate with a complaint analyst.
Your complaint also helps us find out about illegal business practices, enforce consumer protection laws and identify trends.
If you are a business that has received a complaint, click here to file an online response. You can also view the status of the complaint and communicate with the complaint analyst through this link.